Terms of Service
1. General Information
These Terms of Service apply to all purchases made through our online store. By placing an order, you agree to these terms and conditions.
We offer automotive accessories, including but not limited to wheel center caps, emblems, steering wheel badges, and other vehicle styling products.
2. Products and Product Information
We make every effort to ensure that product descriptions, images, specifications, and compatibility information are accurate and up to date.
Please note that slight differences in color, appearance, or finish may occur due to lighting, screen settings, or manufacturing variations.
Customers are responsible for checking product compatibility before placing an order. If you are unsure whether a product fits your vehicle or part, please contact us before purchasing.
3. Orders and Payment
By placing an order, you agree to provide accurate and complete information required for order processing and delivery.
Once an order has been placed, you will receive an order confirmation. We reserve the right to refuse or cancel orders in cases of incorrect pricing, suspected fraud, unavailable products, or other exceptional circumstances.
Payment must be completed through the available payment methods provided during checkout.
4. Order Cancellation
Orders may be cancelled before they have been shipped.
Once an order has been shipped, it can no longer be cancelled. In this case, customers may use the return process described below.
5. Shipping and Delivery
We ship orders worldwide.
Delivery times may vary depending on the destination, shipping method, customs procedures, and other factors outside of our control.
Customers are responsible for providing accurate shipping information. We are not responsible for delays or failed deliveries caused by incorrect address details provided by the customer.
6. Returns and Right of Withdrawal
Customers have the right to return unused items within 30 days of receiving the order.
To be eligible for a return:
- Items must be unused, undamaged, and in their original condition.
- Products must include all original packaging and accessories.
The customer is responsible for return shipping costs unless otherwise required by applicable law.
Once the returned item has been received and inspected, we will process the refund using the original payment method.
7. Custom-Made Products
Custom-made, personalized, or specially produced items are made according to customer specifications and cannot be returned or refunded unless the item arrives damaged or defective.
8. Damaged or Incorrect Items
If you receive a damaged, defective, or incorrect item, please contact us as soon as possible with details and supporting photos.
We will review the issue and provide an appropriate solution.
9. Liability
We are not responsible for damage, improper installation, or issues caused by incorrect use of products.
Customers are responsible for ensuring that purchased products are suitable for their intended use and installed correctly.
10. Intellectual Property
All content on this website, including images, text, graphics, logos, and designs, is protected by applicable intellectual property laws and may not be used without permission.
11. Governing Law
These Terms of Service are governed by and interpreted according to the laws of Germany.
Any disputes arising from purchases or use of our website shall be handled according to applicable German law.
12. Contact Information
If you have any questions regarding these Terms of Service, please contact us through the contact details provided on our website.